Remote Healthcare and Operations Support

Managed clinical support and administrative teams

Enterprise Solutions Provider

We work with healthcare organizations that require structure, scale, and consistency.  Our systems are designed to support large teams, integrate with complex workflows, and deliver dependable performance across departments.
Pilot: Start small to understand your workflows, systems, communication routines and other requirements
Knowledge Uptake: Gather and absorb knowledge from across departments, systems, and people in your organization. That knowledge is brought into our teams, documented, and structured to ensure it’s understood, preserved, and applied consistently.
Expansion: We scale the team by adding staff to support additional areas of your operations, extending coverage across the full scope of your needs. As the team grows, we ensure integration with existing systems, alignment with processes, and adherence to security and workflow standards.

Clinical Support Services

We support both inpatient and outpatient care tasks. Our staff are trained to assist with:
  • Chart preparation and audits
  • Care coordination and follow-ups
  • Triage assistance
  • Chronic care management support

Administrative Services

We handle routine administrative work so your team can focus on care delivery. Tasks include:
  • Scheduling and patient coordination
  • Referral management
  • Prior authorization support
  • Insurance verification
  • EMR data entry and record maintenance

Xillium Resources

Operational Infrastructure

  • Compliance & Security
  • IT & Tech
  • Learning Resource Center
  • Customer Success and Account Managers

Build your team

  • Philippine RNs
  • US RNs (PH, US-based)
  • Healthcare Trained College Graduates
  • Allied Health Professionals

HIPAA, Security and Compliance

We follow strict protocols to meet HIPAA, security, and regulatory standards. This includes access control, audit readiness, and regular training on PHI handling and system use. Security and compliance are built into daily operations—not added later.
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No Absentee Service

When a staff member is on leave, we provide coverage to keep work moving. This helps reduce disruption, maintain service quality, and prevent backlogs in day-to-day tasks.

Management and Oversight

We manage staff using systems designed for productivity and accountability
  • Performance Monitoring
    Regular evaluations focus on accuracy, speed, work quality, and communication.
  • Workflow Review
    Help assess workflows, identify bottlenecks, and gather feedback from both staff and client teams.

Training and Certifications

We have a Learning Resource Center (LRC) that provides foundational and specialized training to our staff. This includes specialty programs and in-house certifications for HIPAA, Security, and Medicare. With over 100 courses, the LRC is designed for technological innovation, efficiency, and the development of staff professional skills.
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Why Choose Xillium?

Healthcare organizations focus on patient care while we manage the complexities of remote workforce management. Our services aim to enhance both administrative efficiency and patient interactions.
  • Operational Continuity during turnover, leave, or expansion
  • Task Execution at Scale with teams trained on your workflows
  • Compliance and Security built into every layer of support
  • Structured Approach to scaling — pilot, absorb, expand
Full-Service, Solutions Provider
Quality, Trained Staff
Medical Focused

Why It Works

Designed for integration, scalability, and long-term stability

Medical Conferences

We participate in US medical conferences because we consider it important to meet with our clients and connect with other healthcare professionals. To innovate, we listen to their needs and stay updated on US healthcare trends. We learn directly what the software and hardware vendors provide and what’s coming next. Look for us at your next conference.
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Get in Touch

Talk to us about how we can support your operations
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Get In Touch With Us
(919) 438-2735
info@xillium.com
is a registered trademark of Xillium LLC.
Headquarters
5000 Centregreen Way
Suite 500
Cary NC 27513
3rd Floor, The Crown Building, Q. Abeto Street, Mandurriao, Iloilo City, Philippines 5000